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Veterinary Startups: Scaling without spending a penny 📈

We're kickstarting a brand new series based on Veterinary Startups – for those who are considering or have already built their new practice, this is for you! We'll be speaking to Practice Directors who have recently established their footing and want to share their experiences, with all the highs and lows of starting your own business.

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Co-Ownership 🤝 a new approach on how to run vet practices

You might have heard of Co-ownership in veterinary practices – some have described it as being akin to getting married (pass me the toothpaste, will you?). You might even be considering switching to a Co-ownership partnership, but need to hear more from practices that have successfully implemented this. We're collaborating with Pennard Vets, one of very few practices to be owned by an employee ownership trust, meaning their employees are shareholders and take a share of profits. Matt Flann and Caroline Collins will be joining us to share their experience of a Co-ownership clinic.

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Sustainability Within Your Veterinary Practice! 🍃

Certified ethical hacker and Veterinary IT Expert Jack Peploe will highlight how to effectively practice sustainability within your veterinary practice. As one of the most trusted professionals, veterinarians have a social obligation to be perceived as seeking to operate sustainably.

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New PetsApp features launch this month

We're updating PetsApp every week, so there's always a reason to get in touch to find out what's new. In this week's edition, we've got free 2-way SMS, message templates and team hand-offs, plus some extra goodies.

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Telemedicine in Private Practice | Watch on Demand

Veterinary telemedicine goes beyond the diagnosis, treatment and prevention of disease from afar. Veterinary teams have varying perspectives of the impact it could have on their day to day and how it could ultimately end up benefiting patients.

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Self-Care Isn't Selfish: Building Your Wellness Toolbox

Self-care must be a priority for veterinary professionals. In this lecture, we’ll discuss how to recognize signs of burnout in ourselves and our team. We will also discuss how to recover from burnout and prevention strategies, including the essential tools of boundaries and resiliency.

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What a veterinary team wants

In this live session, Dr Thom Jenkins will explore tools and frameworks to address why the average veterinary team experience does not live up to the delightful customer experiences they are expected to deliver.

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Mastering the Art of Employee Feedback

Would you rather discuss an employee’s performance and behavior at work or be the one assigned to restrain the hissing, spitting fractious cat? Many veterinary employers may prefer the feral cat—we’ve got protective equipment and drugs that can help manage that. When it comes to giving employee feedback, we don’t have the same protection. It can be awkward, uncomfortable, and emotional. But feedback is essential to maintain an engaged, productive team.

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Veterinary mentorship - why there's a crisis lurking in America

There's a hiring crunch across the United States and beyond - it's all anyone in veterinary seems to be talking about right now. Practice managers and clinic directors are struggling to source - and in some cases, even retain - veterinary talent leaving teams overstretched, overworked and headed for catastrophe. Dr Andrew Moffat wants to explore how effective mentoring in the veterinary profession can be one cog in the machine to combat this growing problem, and how we can build a more sustainable future for young veterinarians for the benefit of our workforce and our patients.

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Cyber security in veterinary medicine: simple steps to protect your hospital

Cyber security has become a bit of a buzzword in 2021. The high profile cyber attacks on businesses like The Colonial Pipeline, CNA, Kasyea & JBS have raised a lot of concerns amongst larger organizations. Veterinary medicine has yet to make moves to protect their huge amounts of data - and 228 veterinary hospitals are hit by an attack per week!

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This is what your veterinary team is looking for

It’s become increasingly clear that the most important stakeholder to serve is your veterinary team. A lot of strategic initiatives are greeted with skepticism by practice teams - what new reason has been invented for us to miss lunch or not to get out on time? To overcome this skepticism, we should better communicate the “what’s in it for me” to veterinary team members - a question they have every right to ask and still don’t ask often enough.

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The Friday Night “Dermatological Emergency” – Really · with Dr Sue Paterson

Skin disease can be severely debilitating and can affect the quality of life of both the pet and the owner. However, what an owner perceives as an emergency is not always the same as a true emergency. This presentation will discuss how to triage dermatology cases to differentiate between those that are concerning for the owner but where virtual help and advice can be beneficial versus the true dermatological emergencies that need urgent attention.

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