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Want to improve customer engagement?

✅ Reduce call volumes ✅ Give back hours to your team ✅ Boost Wellness Plan subscriptions ✅ Increase payment compliance with digital pay

The most successful veterinary teams use PetsApp

Reduce missed calls by 85% ☎️

Chat with your vet, arrange appointments, receive in-patient updates, remote payments and much much more!

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So, join the most successful veterinary teams, and start using PetsApp

4.9/5 average rating from 13,000+ reviews

veterinary care professionals already registered

Manage reviews, appointment requests, and more without spending a penny.

Help customers find you

Learn more about PetsApp

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send photos, files, videos and emojis ❤️

Unlimited instant messages with clients

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clients can receive care without having to pile into the car!

Unlimited video calls

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help clients know what they should be doing and when

 Campaigns and reminders

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a truly one stop shop for managing your clients

Book and manage appointments

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 Request and receive payments

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Advance reporting

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we care about our customers as much as our pets!

Quick & friendly support

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selected practice management systems supported. With more on the way.

Integrations available

we’ll get you up and running in two shakes of a lamb’s tail

Personal set-up and onboarding

There’s even more to PetsApp…

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Our passion for animals is what drew us here, but how to keep the joy in our everyday work? 💙
Compassion fatigue is an inherent risk in veterinary medicine.

Let's get to grips with this concept and share some simple tips for keeping our dream alive! Join us for this CE credited webinar and start feeling like a superhero the next day! 🦸🏽‍♀️

Finding Fulfilment in VetMed: Facing Compassion Fatigue Head On

See a demo

Read our case studies

We'll help you run your clinic more efficiently. Our all-in-one veterinary client communication software does it all.

Own a veterinary clinic?

The highest rated veterinary app in the UK and Ireland.

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Used by thousands of veterinary professionals,  across hundreds of clinics

After introducing PetsApp, our missed call numbers dropped from an average of 1,400 across all sites per month to an average of 250

Managing our time with our clients has been really powerful. They love it too, because they can message us in the middle of the night, and we can get back to them when we open.

It is a system that is so easy to adopt — within half an hour it immediately felt like a smooth and integrated service

…but don’t take our word for it

Stand out amongst the competition in your area by collecting and managing your reviews.

Show that you are the best in town

Deal with inbound demand in your own time. Keeping your phone lines clear for the urgent calls.

Free up the phone, with appointment requests

Your clinic will be front and centre on search engine result pages, for the key services you offer.
Quickly and easily choose what information customers see about your clinic and services.

Strong digital presence without lifting a digit

Why list your clinic on PetsApp?

Everything is in one place — your team gets up to speed

Your team is handling messages instead of phone calls. Keeping the phone clear for emergencies.
Your team can now take an hour for lunch!

30-40% clients are onboarded by week 4, missed calls are down by 85%

Wellness plan subscriptions boosted by 35%

Text and SMS chat, appointment booking, reminders, digital payments, video calls, AI-assisted communication (CoPilot), Loyalty and Wellness Plans with Home Delivery, PetsApp has it all.

We believe in a proactive rather than reactive approach to pet care. Our aim is to meet your pet’s essential healthcare needs and deliver the reassurance that you’re providing the best care for your pet.

That’s why we’d like to offer our VIP Care Plan. This is a simple, affordable discount club which helps to spread the cost of your pet’s routine and preventative healthcare- whilst giving you exclusive access to discounts on specific services and treatments. This includes 10% off all veterinary consultations, neutering and routine dentals.

Arun Veterinary Group - Westergate

Woolton veterinary centre is the only independent, family-run small animal vet practice based in South Liverpool.

We pride ourselves on gold standard care for all loved pets; dogs, cats, rabbits and other small furries. Our team believe in offering the best care for your family pet. As an independent vet, we can help tailor your pets experience and offer a service to suit your pet.

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Woolton Veterinary Centre

Hampshire veterinary practice, welcoming your pets in need of friendly & professional veterinary care. Surgeries in Alresford, Alton and Four Marks.

Cedar Vets - Alresford

Only vets Practice for the whole of Lewis and Harris. 

If you have an emergency, please call us on 01851 705900

For anything non-urgent; food orders, medication orders, appointments and general enquiries, send us a chat!

We are available during our opening times, and will aim to respond within 24hrs.


Old Mill Veterinary Practice

At Parkside we aim to provide an excellent standard of care to both our patients and our clients. We offer a wide range of services on-site including many non-invasive or "key-hole surgery" procedures, laboratory, ultrasound and digital X-ray.We hope to minimise the stress for our clients with a sick pet by reaching a quick and accurate diagnosis as cost effectively as possible. And after our new refurbishment we now have separate dog and cat kennels to help minimise their stress when they stay with us.We are open 7 days a week and are open for appointments all day. We have extended opening hours on Monday and Wednesday from 9am until 9pm and with five full time vets on site and seven in total, we hope to offer convenient and prompt appointments for all our clients.

Parkside Veterinary Centre

We treat the full range of pets at this surgeryWe don't treat farm animals or equine

Braemar Veterinary Clinic, Lisburn Road Surgery

Matlock's friendly and caring vets
We provide first-class and loving healthcare to the pets of the Derwent Valley, including Matlock, Darley Dale and Bakewell. We are open 6 days a week and until 9 pm on Tuesday and Thursday. We also have lots of off-street car parking. 

Our vets
We have a team of four friendly vets, with a wealth of experience. Our vets are required to undertake further study each year to continually improve and update their skills. 

Registered nurses
We employ and value our qualified veterinary nurses who are registered with the Royal College of Veterinary Surgeons. Their experience allows us to train the veterinary nurses of the future as a certificated veterinary nurse training practice and offer the best possible care for your pet. 


Derwent Valley Vets Ltd

Faversham Veterinary Clinic

Kirriemuir is where Thrums Vet Group originated many decades ago. In 2000 we moved from a converted shop to our modern purpose built home. Kirriemuir is our largest surgery and all aspects of small animal, farm and equine are cared for from here. Kirriemuir is the base of 13 vets, 7 nursing staff and 8 reception and administration staff.

Thrums Veterinary Group

Anrich Veterinary Hospital

Welcome to Milton Keynes Veterinary Group – we are an independent, family run veterinary practice with five different locations across the city, including a Tier 3 Animal Hospital in Walnut Tree.

We strive to be the best veterinary practice in Milton Keynes by offering a friendly, caring service. Our team understand the importance of affordable, quality pet care and we’d like to help you give your pet the best life possible

Milton Keynes Veterinary Group - Stony Stratford Surgery

Bute and Cowal Vets

Chalkland Vets Ltd

Set in the picturesque coastal towns of Broughty Ferry, Carnoustie and Arbroath, Wallace Vets has been a valued part of Dundee and Angus’ communities since 2004, providing high quality complete independent veterinary services 7 days a week, 24 hours a day, with your pet’s welfare at the heart of everything we do.

Wallace Veterinary Centre

Riverside Veterinary Care Ltd

Oathall Veterinary Group are an established and independently owned veterinary ractice covering Haywards Heath, Burgess Hill and surrounding areas of Mid Sussex. Our philosophy is to provide the most effective care available.We are a long established small animal practice operating from one site with private parking.